Support

    How can we help?

    Answers about choosing human support, asking for free initial guidance and checking available services before booking.

    Ask for Help

    Ask for Help offers free initial coaching and wellbeing guidance in the BYOU app, with no subscription or paid booking required. Identifying account details are hidden from responding approved professionals, but BYOU processes personal data to operate the platform. Replies are private and come from real professionals, not AI. Response timing and availability may vary.

    About BYOU

    BYOU is a marketplace where people can find independent professionals for coaching, mental wellbeing, nutrition, movement, holistic wellbeing and beauty. Professionals publish their own services, prices and availability. Customers book and pay per session without a subscription.

    BYOU focuses on nonclinical wellbeing, personal coaching, holistic wellness and beauty with independent prices. Ask for Help offers free initial guidance, and no mandatory customer subscription is required. Consult other providers’ own sites for their current services and terms.

    No. BYOU is a global wellbeing marketplace for nonclinical coaching, guidance and wellbeing support, alongside beauty and wellness services. BYOU does not position these services as medical diagnosis, psychotherapy or psychiatric treatment.

    BYOU has an international focus. Check current professional listings for eligible online formats, locations and in person or home appointments. No city or country coverage is guaranteed by the website.

    Pricing

    Professionals set their own prices. View current prices on each service page. You pay per session when you book and nothing in between.

    Professionals set their own prices. View current prices on each service page. No mandatory customer subscription is required. Applicable taxes, travel charges or other fees must be disclosed before payment.

    No. You only pay when you book a session, so a quiet month costs you nothing.

    Gift options are not confirmed by the approved company information. Ask BYOU about current options before purchasing a service for someone else.

    Sessions & booking

    BYOU focuses on online coaching and nonclinical wellbeing support, not psychotherapy or clinical treatment. Compare current profiles and available services. Contact an appropriately qualified healthcare provider for clinical care.

    Explore mental wellbeing and personal coaching, holistic wellness and beauty services. Online formats, in person sessions, eligible home appointments and courses depend on participating professionals and current availability.

    Browse experts by category, specialty or language. Choose a time that works for you and confirm your booking. Compare profiles, services, prices and available times before confirming your booking.

    Yes. You can cancel or reschedule a session up to 24 hours before the scheduled time. You are refunded in full.

    Experts & trust

    Review each professional’s background and service details. Qualifications, licences and eligibility should be checked for the service and location. The detailed BYOU verification process requires confirmation; approval is not a guarantee of qualifications or results.

    Yes. Compare profiles, service focus, languages, prices and appointment availability. Read client feedback where available; no review or rating is implied when none is shown.

    BYOU focuses on nonclinical wellbeing and coaching. Professional qualifications and service eligibility depend on the service and location. Read the individual profile and consult applicable public registers when relevant.

    For students & companies

    Students can explore nonclinical wellbeing and coaching with independently listed prices. Ask for Help provides free initial guidance with no subscription or paid booking obligation. Response availability varies.

    Companies can contact BYOU about potential separately agreed wellbeing partnerships. Specific programs, funding, prices, reporting and service coverage require confirmation before being presented as available.

    Educational institutions can discuss potential partnerships with BYOU. Specific campus programs, clubs, funding and availability require confirmation and separate agreement.

    App & technical

    Yes. The BYOU app is free to download on iOS and Android. You only pay when you book a session.

    BYOU explains what personal data it handles and why in its Privacy Policy. No digital service can promise absolute security. Contact BYOU if you need details before sharing sensitive information.

    Use the direct iOS, Android or web links on the download page to access the currently available BYOU options.

    Still have questions?

    We're here to help. Reach out to our team or explore the app for yourself.